Please read these Terms and Conditions carefully before using our website and purchasing our products. By accessing our website and placing an order, you agree to be bound by these Terms and Conditions.
These Terms and Conditions govern the use of the Let’s Be Mew website www.letsbemew.com and the purchase of any products from MEW Wear and MEW Skin. By using our Site, you agree to comply with and be bound by these Terms and Conditions, which may be updated by us from time to time without notice.
Eligibility
To use this Site and purchase our products, you must be at least 18 years old or have the consent of a parent or guardian. By using this Site, you represent that you meet this eligibility requirement.
Products
3.1 Product Descriptions
We strive to ensure that our products, including MEW Wear and MEW Skin, are described accurately on our Site. However, we do not warrant that the descriptions are complete, reliable, or free from errors. If a product is not as described, your sole remedy is to return it in unused condition.
3.2 Product Availability
Product availability is subject to change without notice. We reserve the right to modify or discontinue products at any time.
Pricing and Payment
4.1 Pricing
All prices are listed in MYR and are subject to change without notice. The price applicable to your order will be the price current at the time of your order.
4.2 Payment
We accept payment through Toyyib Pay. Payment must be made in full before your order is processed and shipped.
Orders
5.1 Order Confirmation
Upon placing an order, you will receive an email confirmation. This email is an acknowledgment that we have received your order, and it does not constitute acceptance of your order. We reserve the right to accept or decline any order.
5.2 Order Cancellation
You may cancel your order within 24 hours of placing it by contacting our customer service. After this period, we may not be able to cancel the order if it has already been processed.
5.3 Refusal of Order
We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, per household, or per order.
Shipping and Delivery
6.1 Shipping
We offer shipping to Malaysia. Shipping costs and estimated delivery times will be provided at checkout. Please note that delivery times are estimates and may vary.
6.2 Delivery Issues
If a product is lost or damaged during shipping, please get in touch with us immediately. We will work with you to resolve the issue as quickly as possible.
Returns and Refunds
7.1 Return Policy
We accept returns of unused and unopened products within 3 days of delivery. To initiate a return, please get in touch with customer service with your order number and reason for return.
7.2 Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, the refund will be processed to your original payment method within 7 business days.
7.3 Exchanges
We only replace items if they are defective or damaged. If you need to exchange a product for the same item, please get in touch with us.
Intellectual Property
All content on the Site, including text, graphics, logos, images, and software, is the property of Let’s Be Mew or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from the Site without our express written permission.
Limitation of Liability
Let’s Be Mew shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our products or the Site. Our total liability to you for any damages, losses, and causes of action shall not exceed the amount you paid for the product in question.
Governing Law
These Terms and Conditions and your use of the Site shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law principles.
Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the Site after any changes indicates your acceptance of the new Terms and Conditions.
Contact Us
If you have any questions about these Terms and Conditions, please get in touch with us at :
Let’s Be Mew
Bangi Convention Center, Jalan Wawasan 1, 43650, Bandar Baru Bangi, Selangor, Malaysia
